Terms & Conditions

COMPETITIONS:

Entry is open only to persons 18 years and over, who are residents of Canterbury, New Zealand  and have not won a competition, prize or promotional item, with The Portrait Studio in the last 12 months.

Late entries will not be accepted. Entry forms not properly completed will be rejected. Copies will not be accepted. Prize winners will be notified by email or phone. Consolation Prizes will have an expiry with the expiry date marked on the Gift Certificate. Prizes are for family portraiture and cannot be used for commercial photography. Prizes are non-transferable, not exchangeable or redeemable in whole or in part for any cash equivalent. Prizes cannot be used in conjunction with any other offer or promotion. The decision of the studio will be final and no correspondence shall be entered into.

 

PROMOTIONAL GIFT CERTIFICATES:

Must be redeemed by the holder prior to the expiry date, provided the holder has not redeemed a Competition Prize or Gift Certificate with The Portrait Studio in the last 12 months (date calculated from the previous sitting date) Prizes are for family portraiture and cannot be used for commercial photography or extended family photo shoots.

One Gift Certificate per household. Gift Certificates cannot be combined.

 

APPOINTMENT BOOKING DEPOSITS:

A booking deposit of $100 will be required to secure and hold your appointments. This holding fee ensures your commitment to the scheduled appointments.

The holding fee / deposit will be refunded at your purchasing appointment, provided that you have completed both your portrait session and ordering appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment will result in the cancellation of any prize and the forfeiture of the holding fee.

 

NON-TRANSFERABLE:

Promotional Vouchers and Gift Certificates are NON transferable and NON Transferable between clients. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The vouchers and gift certificates cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Certificate can be used at a time.  You cannot use the gift certificate or to purchase products from any other photo sessions.

 

FACEBOOK COMPETITION:

By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.

 

ARTISTIC CONTROL:

The Portrait Studio reserves artistic control over the design and content of each photos session. We may, at our discretion, decline to create certain types or styles of photography. We reserve the right to refuse to produce images at some sizes or combinations of sizes if we believe such images would or could be detrimental to our reputation as a professional studio or as professional photographers.

Clients should discuss their requirements with the studio prior to the portrait session.

 

REFUSAL OF SERVICE:

The Portrait Studio reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.

The Portrait Studio reserves the right to refuse any animal including any that poses a threat to the safety of staff.

 

WHOLE FAMILY POLICY:

The Portrait Studio reserves the right to refuse service if the entire family does not attend the portrait session and purchasing appointment.    

 

APPOINTMENT RESCHEDULE POLICY:

Gift Certificates and Promotional Vouchers entitle the holder to a SINGLE APPOINTMENT ONLY. Once made, an appointment cannot be rescheduled and the Gift Certificate or is deemed to have been used in full at that original appointment time and date.

*NOTE: In exceptional circumstances, management may, at their sole discretion, reschedule an appointment and carry forward the Gift Certificate and holding fee / deposit

 

Non attendance POLICY:

Non attendance at an appointment without notice, will result in the forfeiture of the holding / deposit fee. The Gift Certificate is then deemed to have been used in full.

 

EXTENDED FAMILY POLICY:

Extended families are deemed to be groups larger than six and where a group consists of several families together. Different prices apply so please contact the studio for a current quote. Extended family bookings are taken at the discretion of the photographer and require a consultation to make a booking. Gift certificates are not available for extended family shoots.

COPYRIGHT:

Unrestricted Copyright to all images created during the photo shoot that forms part of the Gift Certificate Voucher is deemed to belong solely to The Portrait Studio.

REFUNDS:

We are not required to provide a refund or replacement if you change your mind once your order has been placed. We offer a guarantee on all artistry and workmanship.